Payment, Refund and Cancellation Policy

Payment Policy

Secure Payment Processing

All payments are processed securely through trusted and reliable payment gateways. We use advanced encryption technology to safeguard your financial information and ensure a secure transaction experience.

Accepted Payment Methods

We accept a variety of payment methods, including:

- Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)

- Unified Payments Interface (UPI)

- Net Banking

Payment Confirmation

Once your payment is successfully processed, a confirmation email or SMS will be sent to your registered contact details. This confirmation will serve as proof of your transaction and will include a unique transaction ID for your reference.

Taxes and Additional Charges

Any applicable taxes, service charges, or processing fees will be clearly displayed during the checkout process. By completing your payment, you agree to these charges as part of the transaction.

Refunds, Cancellation Policy

Refund

- Refunds are only provided in cases of duplicate payments or errors caused by us.

- Once a service request has been submitted and initiated through government portals, refunds will not be available, regardless of the outcome of the application.

- Refund requests must be supported with valid proof of the duplicate payment or error.

Cancellations

- Cancellations are permitted only if the request is made within 24 hours of the payment.

- After this period, cancellations will not be entertained as processing would have commenced.

Refund Processing

- Approved refunds will be processed within 7–10 business days and will be credited back to the original payment method used during the transaction.

- We are not responsible for delays caused by banking or payment gateway processes.

Contact for Refund and Cancellation Requests

- To initiate a refund or cancellation request, please email us at mahaesetu360@gmail.com with your payment details, transaction ID, and a detailed explanation of your request.

- Our support team will review your case and provide a resolution as soon as possible.

- By making a payment on our platform, you agree to this Refund and Cancellation Policy.